When you checked out from our store, you will be been given the option to add an email.
Order status emails are sent at these stages;
When the order is placed
When the order is shipped - with tracking number info
When the order has arrived at the shipping destination
If you have not received an email from us please first check your SPAM folder. If there is still no sign of an order confirmation/status contact us and we will do our best to look into your order status.
Trio-Split Technology™ is the term for i-fiber™ where we split the microfiber strand three times enabling the microfiber to pick up more dirt, dust and bacteria and hold more solution. No other microfiber on the market is TRIO Split.
Debris Channels are the areas in between the rows of looped microfiber found on our WAVE and eWAVE mops and pads. These areas allow us to hold onto more dirt and debris and, in some cases, eliminate dust mopping.
i-fiber™ Microfiber is positively charged. Dust holds a negative charge. This reaction causes the microfiber to naturally hold dust, debris and other small particles better than traditional cleaning cloths. One problem with traditional dusting is that many cleaning products, such as feathers or lambs wool dusters, tend to spread as much dust around the air as they pick up.
Pre-treating is a method where you pre-moistens the cloth, mops or pads - in some cases, all of these - before use. This process gives your microfiber a "ready to use" advantage right from the Pre-Treat bucket. Pre-treating microfiber will reduce cross contamination, lower labor costs and slash the amount spent on water and chemical.
This System allows the mop to release the majority of dirt and debris in the rinse water section after you have cleaned an area. This keeps the solution side less contaminated and reducing cross contamination.
Put simply, 4D Cleaning is a specific way to clean.
Over time we have developed "4D Cleaning Systems™". These Systems ensure peculiar tools and procedures are used to clean specific areas.
This process covers the entire space, cleaning the 1) Ceilings - Vents, Ducts, Tiles, Pipes and Conduit 2) Vertical Surfaces and Fixtures - Walls, Baseboards, Stalls, Cabinets, Dividers and Partitions. 3) Horizontal Surfaces and Fixtures - Floors, Countertops, Tables, Chairs and Benches. 4) Air
Information on cleaning and killing bacteria, viruses and fungus is commonly misunderstood.
Following is some general information for you to better understand the differences in cleaning,
sanitizing and disinfecting. The information is pretty straight forward, but it’s good to know what bacteria
you are actually killing to best protect the people you’re being trusted to provide a healthy living facility.
Cleaning — Cleaning surfaces generally removes dirt and soil
from the top of a surface but leaves behind many of the allergens
and microorganisms. Most cleaning tools being used for cleaning
are spreading the matter around and not removing it. To remove
bacteria, you must use a proven microfiber with a 99.9% bacteria
Sanitizing — Sanitizing surfaces is meant to reduce, not
kill, the occurrence and growth of bacteria and viruses. A
sanitizer may reduce the number of bacteria present by 99.9%
(3 log reduction) if stated on the label. Sanitizing is better than
cleaning alone, but still leaves open cross contamination and the
opportunity for growth of bacteria, viruses & fungus. The FDA
(Food & Drug Administration) generally approves sanitizers (EPA
gets involved for kill claims in disinfecting).
Disinfecting — Disinfecting surfaces kills viruses, bacteria and
fungus, but is dependent on dwell time and the log reduction of
the EPA (Environmental Protection Agency) registered disinfectant
being used. The higher the log reduction of the disinfect the less
bacteria that is left behind. The EPA must approve disinfectants,
their log reduction and dwell time required to kill bacteria.
Disinfecting works best if you clean the surface first.
Log reduction is a mathematical term
used to show the relative number of live microbes eliminated
from a surface by cleaning and disinfecting. Log Reduction
defines how well a disinfectant kills pathogen.
For example, a 5 log-reduction, means lowering the number
of microorganisms by 100,000-fold, that is if a surface has
100,000 pathogenic microbes on it, it would be reduced to 100.
1 microorganism doubles every 20 minutes, which means
in 1 hour, 1 microorganism will become 8.
This means in 8 hours 1 microorganism will become 1,000,000
microorganisms. This is why it is so important to have a very high
log reduction, reducing the number of bacteria present to multiply.
ATP is an abbreviation for Adenosine Tri-Phosphate. It’s the
universal energy carrier present in all living cells. It can be found
in all organic matter, including human, animal and vegetable
cells. Even body fluids, insects, bacteria, yeast and molds.
After cleaning, all sources of ATP should be significantly
Detection of ATP on a surface of water indicates the
presence of biological matter invisible to the naked eye
It is measured by a natural light-emitting biological reaction
in a process called bio-luminescence.
What are the benefits of using an ATP tester?
Instant access to the cleanliness of surfaces, allowing
immediate corrective action to be taken
Rapid testing method, minimal cost and simple to use
Enhance cleaning and sanitation training with immediate
Optimize cleaning chemicals and procedures
Standardize the level of cleanliness